Saltair Inn Policies Related to Covid-19
Updated: Nov 16
Updated November 16, 2020
Dear Guests (past, present & future),
Currently, we are open to residents of Maine, New Hampshire, and Vermont without any travel restrictions.
For all other States, the Governor has mandated that all traveler's obtain and receive a negative COVID-19 test no later than 72 hours prior to arrival or quarantine for 14 days upon arrival in Maine. Maine is strongly urging visitors to “Know Before You Go,” meaning they should get tested and receive their test results in their home state before traveling to Maine, which will allow them to take appropriate action depending on the result. Individuals may be tested upon arrival in Maine as well, but they must quarantine while awaiting the results. If your state does not have rapid test sites available, there online options such as Vault that offer quick results, but are a bit costly. Also, Maine will be offering rapid testing in selected Walgreens starting in November.
People who are not residents of Maine, New Hampshire, or Vermont and are visiting Maine will be asked to sign a Certificate of Compliance indicating either that they have received a negative COVID-19 test result, that they will quarantine in Maine for 14 days (or the length of their stay if less than 14 days), or that they have already completed their quarantine in Maine. This compliance form must be provided to check-in at all Maine lodging, campgrounds, seasonal rentals, overnight camps, and other commercial lodging, such as Airbnb.
“Quarantining” at the Saltair Inn is something that we have been struggling to define for several months now. In our opinion, which is based on lengthy discussions with local officials and other business owners, and information provided by the Maine CDC and Maine’s Commissioner of the Department of Economic and Community Development, quarantining can largely be accomplished by proper social distancing. Unnecessary personal contact should be avoided as well as dining inside restaurants. At this particular time, hugs and handshakes are not a good idea. When you know you will be in close proximity to others (at the grocery store, picking up food at a restaurant, pumping gas, purchasing a visitor’s pass to Acadia National Park, or looking at a hiking map with your innkeeper) wear a mask. While you are hiking the trails, biking the Carriage Roads, swimming in Echo Lake, watching the sunrise from the top of Cadillac Mountain, or enjoying a glass of wine at one of the properly-distanced tables on the deck of the Saltair Inn overlooking Frenchman Bay, face coverings are not necessary. If you are quarantining at the Saltair Inn, we're happy to provide you a breakfast tray for your room.
Updated Cancellation Policy:
As we are a small inn, cancellations affect us greatly. However, given the impact of COVID-19 on how we work, socialize and travel, we have updated our cancellation policy to provide our guests with the most flexibility we can offer during these challenging times. We have modified the two-week notice requirement of our cancellation policy for the remainder of the 2020 calendar year. If you find it necessary to cancel your reservation due to a COVID-related circumstance, you may do so up until the day before your arrival and still receive a refund of your deposit, less a $25 credit card processing fee (the transaction fee charged by the credit card companies to process a deposit/refund). Furthermore, if you would like to avoid the $25 fee, we would be pleased to issue you a Gift Certificate in the full amount of your deposit to be used for a future visit.
Over the last 15 years, breakfast has become not only a meal, but a chance for us to socialize with our guests. We look forward to this opportunity every morning, and we will continue to serve our guests individually prepared meals. The only people that will have contact with your breakfast meal are you and your innkeeper.
Typically, we serve breakfast from 8:00 until 9:30 am, and our guests take any of the 16 seats we have available for dining (ten of them at the dining room table and three 2-person tables in the sun room). In an effort to maintain social distancing guidelines, we have reduced our indoor seating to accommodate five couples at a time with proper social distancing. Be aware that there may be times when all tables will be full and you may have to wait for one to become available. We also allow guests to pick up a breakfast tray to have in their room if you prefer.
Lunch & Dinner:
There are several restaurants open in Bar Harbor, some only for take-out or curb-side delivery, and others with limited dine in seating. While we have always encouraged our guests to utilize our dining tables for more than just breakfast, now we would like to make it official. Whether for a sandwich, a pizza, wine & cheese, or a game of Scrabble, the common areas of the inn are available to you 24/7. If you would like to bring your lunch or dinner back to the inn, we would be happy to provide you with plates, glasses, utensils, and a waterfront table to enjoy your meal. As mentioned above, we have space for five couples to socially distance inside and six separate tables outside overlooking the Bay.
As clean and welcoming as our guest rooms already are, our housekeeper is taking extra steps to disinfect touch surfaces throughout the room to include TV and fireplace remotes, door and drawer handles, light switches, bathroom fixtures, furniture armrests, and alarm clocks. As our guests check out, all linens will be washed including blankets and comforters. All extra pillow shams, throw pillows, and decorative objects have been removed from all rooms to reduce contamination. We have also removed extraneous decorative items, including alarm clocks. Clocks will be provided if needed. Hair dryers are still provided in the room.
For your safety and the safety of our staff, daily housekeeping services will be limited during your stay. For stays longer than three nights, towels will be replaced and trash emptied midway through your stay. Fresh towels and additional amenities will be delivered upon request for all other stays.
The common rooms of the inn will also be cleaned several times per day including the disinfecting of door knobs, switches, coffee and water dispensers, etc… All paper magazines have been removed and we have hand sanitizer in public areas for guests to use. At this time, we plan to allow guests to use the water cooler and coffee/tea station which will be sanitized frequently.
We are continuing to monitor cleaning trends as well as following the direction of the Maine CDC. We will update this document as practices evolve and change.
Check In Procedures:
In order to ensure that guest rooms and the common rooms are cleaned to the highest standards, check in times will be between 3:00pm - 6:00 pm. We may not be able to accommodate early check ins, so please call in advance. In order to maintain our sanitation procedures, Guest rooms will be closed when our housekeeper has finished cleaning. Arrangements for late arrivals may be made in advance.
As mentioned above, people who are not residents of Maine, New Hampshire, or Vermont and are visiting Maine will be asked to sign a Certificate of Compliance indicating either that they have received a negative COVID-19 test result, that they will quarantine in Maine for 14 days (or the length of their stay if less than 14 days), or that they have already completed their quarantine in Maine.
Guests will be required to wear masks upon check in and while traveling around the common areas of the inn when a 6 foot social distance cannot be maintained. Guests will not be required to wear masks while seated at the private dining tables inside or outside.
Acadia National Park News:
The Park Loop Road is currently open to bikes and cars. The Visitor's Center and Jordan Pond House have closed for the Winter. There is a ranger available for information at the Chamber of Commerce office located on the corner of Cottage and Main Street. The carriage roads are open for walkers and bikers.
We're looking forward to seeing you soon!
Matt and Kristi